Our Company

MESSAGE FROM THE CEO

It’s my great pleasure to welcome you at Steelmart and Hardware (Pty) Ltd, and share my views and vision about Steelmart.

Steelmart and Hardware is committed to the highest moral values in conducting its business. These values reflect our belief that Business should be conducted honestly, fairly and legally.

Exceptional customer service is the best kind of advertising in the world; let’s make it certain that integrity and honest dealings are always central to how we conduct business. We believe that for our Company to be successful, the service and product that we provide must be of high quality; therefore, we strive to maintain good relationship with all our customers and our primary objective to them, is to deliver the best customer service experience possible, because without them we fail as a business. Our commitment to superior customer service begins the moment that you contact us.

Our strategy is to have disciplined approach to stay competitive by keeping our production and operation cost low and still maintain high quality for our products and services, we promise to uphold our culture of providing our customer with unrivalled service exceptional product quality. To always put their requirements first and conduct ourselves in a positive manner. We understand there may be occasions when something has not quite gone right for you; we see your feedback as an opportunity to further improve our services and therefore encourage our customers to engage with us directly. All complains will be addressed with a professional attitude and wherever possible resolved in a timely manner.

Nothing is so contagious as enthusiasm; under promise and over deliver

To this end - we are committed!

Founder and CEO
Antonio Dias Rego

Rego@steelmart.co.za
Cell: +27-82-461-3640